We offer worldwide shipping on all orders placed at Asatsu Clothing. Each piece is custom made with care before being shipped securely to your location.

We aim to make the delivery process clear, reliable, and stress-free for our customers worldwide.

Production Time

All our items are custom-made after an order is placed.

• Production time: Approximately 10 business days
• This allows us to carefully cut, embroider, and finish each piece to our quality standards

Production begins only after payment is confirmed.

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Shipping Destinations

We ship worldwide.

Our primary customers are located in:

• United States
• United Kingdom
• Canada
• Europe
• Africa and the African diaspora worldwide

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Shipping Time & Method

We ship worldwide using DHL Express.

• Estimated delivery time: 5–7 business days
• Tracking details are provided once your order ships

Shipping costs are included in the product price unless stated otherwise.

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Customs & Import Duties

Please note:

• Customs duties, import taxes, or fees (if applicable) are the responsibility of the customer
• These charges vary by country and are not controlled by Asatsu Clothing

We recommend checking your local customs regulations before ordering.

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Delivery Delays

While we strive to deliver orders on time, delays may occur due to:

• Customs clearance
• Courier service disruptions
• Incorrect or incomplete shipping address
• Public holidays or unforeseen circumstances

Asatsu Clothing is not responsible for delays caused by third-party couriers or customs authorities.

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Incorrect Address Information

Please ensure all shipping details are accurate at checkout.

• Orders shipped to an incorrect address provided by the customer are not eligible for refunds
• If a package is returned due to address errors, reshipping costs may apply

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Order Tracking

Once your order has shipped:

• You will receive a confirmation email with your DHL tracking number
• You can track your package directly through DHL’s website

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Lost or Damaged Packages

If your order arrives damaged or appears lost in transit:

• Contact us within 48 hours of delivery
• Provide your order number and clear photos (if damaged)

We will work with DHL to resolve the issue as quickly as possible.

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Questions Before Ordering?

If you’re unsure about sizing, customization, production timelines, or delivery to your country, we encourage you to contact us before placing an order.

📧 Email: isatou@asatsuclothing.com
📱 WhatsApp: +2203507649

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Thank you for choosing Asatsu Clothing and trusting us with your custom African garments.