By using this website and placing an order with Asatsu Clothing, you agree to the terms and conditions outlined below. These terms apply to all visitors, customers, and users of our website.

1. About Asatsu Clothing

Asatsu Clothing is a made-to-order African fashion brand specializing in premium African garments using high-quality fabrics such as Bazin Riche Getzner.

All items are produced after an order is confirmed.

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2. Eligibility to Use Our Website

By using this website, you confirm that you:

• Are at least 18 years old, or
• Have permission from a parent or legal guardian

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3. Products & Custom Orders

• All garments are custom-made
• Designs, embroidery, fabric placement, and colors may vary slightly due to the handmade nature of our work
• Customization details provided at checkout are the customer’s responsibility

Once production begins, orders cannot be modified or cancelled.

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4. Pricing & Payments

All prices are listed in USD unless stated otherwise.

We accept:

• PayPal (payable with or without a PayPal account using major cards)
• Offline payment methods (Sendwave, Ria, Western Union, Direct Bank Transfer)

Orders paid via offline methods will be placed on hold until payment is confirmed.

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5. Taxes

Applicable taxes (including VAT where required) are calculated at checkout and included in the final price.

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6. Production & Shipping

• Production time: Approximately 10 business days
• Shipping time: 5–7 business days via DHL Express after dispatch
• Shipping timelines are estimates and may vary due to customs or courier delays

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7. Customs & Import Duties

Customers are responsible for:

• Any customs duties
• Import taxes
• Clearance fees charged by their country

These charges are not included in the product price.

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8. Returns & Refunds

Due to the custom nature of our products:

• We do not accept returns or exchanges for change of mind or sizing issues
• Returns are accepted only if the item is faulty due to our error

Please refer to our Returns & Refunds Policy for full details.

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9. Cancellations

Orders cannot be cancelled once production has started.

If an order has not yet entered production, cancellation requests may be reviewed on a case-by-case basis.

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10. Intellectual Property

All content on this website — including:

• Images
• Designs
• Text
• Logos

is the property of Asatsu Clothing and may not be copied, reproduced, or used without written permission.

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11. User Conduct

You agree not to:

• Misuse the website
• Submit false information
• Attempt unauthorized access
• Use content for commercial purposes without permission

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12. Limitation of Liability

Asatsu Clothing is not liable for:

• Delays caused by courier services or customs
• Losses due to incorrect address details provided by the customer
• Minor variations in handcrafted products

Our liability is limited to the amount paid for the product.

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13. Privacy

Your personal information is handled in accordance with our Privacy Policy.

We respect your privacy and do not share customer data without consent, except where legally required.

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14. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Any changes will be effective immediately upon posting on this page.

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15. Governing Law

These Terms & Conditions are governed by the laws of The Gambia.

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16. Contact Information

If you have questions regarding these Terms & Conditions, please contact us:

📧 Email: isatou@asatsuclothing.com
📱 WhatsApp: +2203507649
📍 Location: Banjul, The Gambia